Given that this is a common characteristic of natural fibres and their handling, it does not under any circumstances mean that this is a quality defect. This can be fixed quickly and, as such, you need only clean the rug with a brush, using smooth strokes in the direction of the pile. Dirt and loose dust accumulated in the rug may damage the fibres over time. As such, we recommend regular, vigorous vacuuming. This method of cleaning is the easiest, most economical and most beneficial to the environment.
For the effects caused by direct sunlight and normal wear and tear of your rug to be the same all over its surface, we recommend turning the rug regularly.
Steam cleaning or any other method involving a substantial increase in the levels of humidity of the rug are not recommended. A rug should never be completely soaked in water. For correct and thorough cleaning, use a company specialising in dry cleaning.
Stains and spills:
Stains are more easily removed if they have not been fully absorbed by the carpet fibres. The liquid should be absorbed by a cloth and any solid components of the stain should be removed with a spoon or a knife, scraping the surface carefully so as not to damage the fibres. Never use a circular motion for scrubbing given that this damages the fibres and spreads the dirt. Instead, scrub gently from the outside of the stain to the middle.
Important / Note: There are alternative do-it-yourself cleaning methods which have shown good results (see tips). However, care must be taken when using these methods, given that the result depends on how the cleaning is done. Given the above, Piurra cannot be held responsible for the results arising from the incorrect application of these do-it-yourself cleaning methods. As such, we recommend that for all rugs (Hand-tufted, Hand-knotted and Hand-woven), you use specialised, professional cleaning services.
Alcohol – solution of 5% vinegar, 20% shampoo, 75% water, apply gently;
Beer – solution of 5% vinegar, 20% shampoo, 75% water, apply gently;
Coffee / tea – solution of 10% ammonia, 20% shampoo and 70% water, apply gently
Red wine – use a sponge to apply a solution of 50% vinegar and 50% water afterwards;
Sauces and oil – water and alcohol. if necessary, apply a solution of 5% vinegar, 20% shampoo, 75% water afterwards;
Blood – Old stains: solution of 5% ammonia, soaked in vinegar (never use hot water), scrub gently;
Blood – Recent stains: cold water and salt, scrub gently;
Glue – solution of 5% vinegar, 20% shampoo and 75% water;
Chocolate – solution of 5% ammonia and 95% lukewarm water;
Butter – put a cloth on top of the stain to absorb the butter and iron on top of the cloth (temperature less than 100 ˚C). Afterwards, apply a solution of 5% vinegar, 20% shampoo and 75% water;
Egg – shampoo, cold water, vinegar or ammonia (5%);
Urine – lukewarm water, detergent and vinegar, scrub gently;
Ink - absorb with a cloth or paper napkin. Later, apply pure alcohol and allow to evaporate. Finally, a solution of 5% vinegar, 20% shampoo and 75% water. Vacuum after it has dried. Dilute a soup spoon of ammonia in a litre of lukewarm water and apply with a cloth;
Paraffin and wax – absorbent paper followed by a stain remover.